Observability Engineer III

Amston – a team of talent recruitment professionals that ensures exclusive attention to your needs, fosters partnerships based on trust and provides expert insights throughout the recruitment process.

Our client – AmerisourceBergen fosters a positive impact on the health of people and communities around the world by advancing the development and delivery of pharmaceuticals and healthcare products. As a leading global healthcare company, with a foundation in pharmaceutical distribution and solutions for manufacturers, pharmacies and providers, company creates unparalleled access, efficiency and reliability for human and animal health.

Responsibilities

• Maintains network tools and enterprise monitoring environments
• Ability to converse with application owners, architects, performance testers to collect requirements, pinpoint application performance bottlenecks via the monitoring and observability tools, and deliver enterprise-scale solutions
• Strong knowledge of systems, networks, hardware, and software from an automation and monitoring standpoint
• Works closely with teammates to discuss progress of work, resolve issues and ensure that standards for quality and quantity of work are met
• Consults regularly with software and hardware vendors to resolve issues impacting computer processing, network operations, and database performance
• Evaluates new software and hardware to determine usefulness and compatibility with existing applications; makes necessary recommendations
• Ensures that all related documentation is current and accurate and ensures personal compliance to appropriate standards and established guidelines
• Performs related duties as assigned

Requirements

• 4+ years of experience in deploying, maintaining and troubleshooting complex applications at an enterprise scale
• 3+ years of experience working with APM tools (New Relic, Dynatrace, SolarWinds, AppDynamics)
• 2+ years’ experience working with ServiceNow incident, problem, and change modules along with integration with enterprise management tool(s)
• Knowledge of and experience with monitoring via API, WMI, SNMP, SSH, and other programming languages and/or protocols
• Experience with Agile delivery utilizing modern cloud-based software tools and approaches (Git, CI/CD, JIRA, automated testing)
• Experience managing, tuning, and maintaining the right balance of alerting that enables/maintain our observability strategy while eliminating non-actionable issues
• Strong analytical and problem-solving skills to evaluate business problems and apply application knowledge to identify appropriate solutions
• Proficiency in computer science fundamentals such as object-oriented design, data structures and algorithm design
• Good interpersonal skills
• Strong customer service skills
• Ability to communicate effectively both orally and in writing
• Ability to prioritize workload and consistently meet deadlines

Company offers

• Life insurance from the first day of employment
• Private health insurance after the probation period
• Free flu vaccine shot in autumn
• ComPsych Guidance Resources – free confidential psychological support line available 24/7 for you and your family members
• Fresh snacks in the office
• Annual bonus program
• Referral bonus program – refer your friend and get rewarded
• Certified LinkedIn trainings and courses, wide range of IT trainings and certifications
• getAbstract – relevant business knowledge from 18.000+ summaries (books, articles, reports, videos, podcasts, TEDTalks, Sketch Notes and more)
• Rosetta Stone – improve your language skills
• Employee recognition and award platform (point-based and redeemable for the recipient’s choice of merchandise or gift cards through the platform. Employees can redeem points right away or accumulate them and redeem later)
• Office-flexible working model
• Additional Benefit days off – up to 6 days per year, which could be used as sick days, for the personal development and volunteering or to celebrate your important life events

Additional Information

The recruitment process is due September 2nd. Contact person – Orinta, +370 616 16 316, orinta@amston.lt