Job Description

  • Resolve incoming questions from incoming users via email succinctly, effectively and efficiently
  • Document support issues and contribute to knowledge base (Zendesk)
  • Act as a bridge between our user operations, product, and engineering teams on product issues and bug resolution
  • Support community and marketing efforts in the blockchain technology scene

Requirements

  • The foremost quality for this position or any position at Blockchain is integrity
  • Experience with customer or technical support, a plus if you’ve used ZenDesk before
  • Passion for creating a positive user experience that is responsive and organized
  • Must be able to work in a fast-paced, diverse work environment with great follow through on tasks
  • Excellent communication and presentation skills
  • Fluency in English

Company Offers

  • Full-time salary based on experience and meaningful equity in an industry-leading company
  • The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an exciting, emerging industry
  • Sharp, motivated co-workers in a fun office environment
  • Startup environment, pet-friendly office, team-buildings
  • Unlimited vacation policy; work hard and take time when you need it

Additional Information


Recruitment process is due July 15th. Contact person – Grėtė, +37062790919, grete@amston.lt






 

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